Privacy Policy
Effective Date: September 2025
Euravet.com is owned and operated by YR Vet P.C. (“we,” “our,” “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including your mobile information.
1. Information We Collect
- Personal Information: Name, address, email, telephone number, pet details, and payment information you provide when booking an appointment or contacting us.
- Mobile Information: Mobile phone numbers you provide to receive appointment confirmations, reminders, and updates.
- Device Information: Technical details such as IP address, browser type, and cookies collected automatically when you use our site.
- Usage Information: Pages you visit, referring websites, and how you interact with our site.
2. How We Use Information
We use your information to:
- Schedule and manage appointments.
- Send SMS/email confirmations, reminders, and updates.
- Process billing and payments.
- Respond to inquiries and provide customer support.
- Improve our website and services.
We only collect and use the minimum data needed to provide these services.
3. SMS Messaging & Mobile Privacy
By providing your mobile number on euravet.com or during booking, you consent to receive SMS messages from YR Vet P.C. (Euravet) related to your appointments.
- Message Frequency: Typically 1–2 messages per appointment (confirmation and reminder).
- Charges: Message and data rates may apply.
- Opt-Out: You may opt out at any time by replying STOP.
- Help: Reply HELP for assistance.
- Data Use: Your mobile number will only be used for appointment-related messages and essential communications.
- No Mobile Sharing for Marketing: We do not sell, share, or disclose your mobile information to third parties or affiliates for marketing or promotional purposes.
- Service Providers: We may share your mobile number with trusted vendors who deliver our SMS communications solely for this purpose, under strict confidentiality obligations.
- Retention: Mobile numbers are retained only as long as needed to provide messaging, comply with laws, or resolve disputes.
4. Information Sharing
We may share your information only in limited circumstances:
- With service providers who perform services on our behalf (e.g., SMS delivery, payment processing).
- When required by law or legal process.
- To protect our rights, property, or safety, or that of our clients and others.
We do not sell or share personal or mobile information with third parties for advertising or promotional purposes.
5. Information Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
6. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
7. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
YR Vet P.C. (Euravet)
Email: info@eurave.com
Phone: 646-535-3872